Lisa Duddington Head of Customer Experience, Keep It Usable, United Kingdom

    •  
    • Lisa Duddington Head of Customer Experience, Keep It Usable, United Kingdom's presentations

    Lisa is a recognised Customer Experience Expert, Digital Psychologist, Author
    and Founder of Keep It Usable, a multi-award winning CX and conversion
    agency. She works with the biggest brands in the world to improve their
    business and revenue through an in-depth understanding of customer
    behaviour. With appearances on BBC Breakfast, radio, and international
    events, Lisa has co-authored several books, and is the winner of the women in
    business award 2015. Along with many awards, Keep It Usable’s design of a
    health app was recently showcased at 10 Downing Street to illustrate how
    digital can improve the nation’s health.

    Title: Customer Experience: Your key to conversion and growth

    Synopsis: In todays hyper connected world, your customers have many touch points with your business and the online and offline world are blurring into one.  Focussing on customer experience is a key differentiator for your business.  Learn how to really understand your customers and unlock the huge opportunity to increase revenue and business growth!

 

Leave a Reply

 

Your email address will not be published. Required fields are marked *